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Welcome to Zunaira Zamal. By accessing or using our website www.zunairazamal.com , you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase. 1. General Information This website is operated by Zunaira Zamal. Throughout the site, the terms “we”, “us”, and “our” refer to Zunaira Zamal. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms & Conditions. We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice. It is your responsibility to check this page periodically for updates. 2. Eligibility to Use Our Website By using this website, you confirm that: You are at least the age of majority in your country of residence. You are providing accurate, complete, and current information while placing orders. We reserve the right to refuse service to anyone for any reason at any time. 3. Product Information & Availability All products displayed are subject to availability. We make every effort to display product colors and details as accurately as possible. However, actual colors may slightly vary due to screen settings and lighting. Unstitched fabric designs, prints, and textures may have slight variations as part of the natural production process. 4. Pricing & Payments All prices are listed in PKR (Pakistani Rupees) unless stated otherwise. Prices are subject to change without prior notice. We reserve the right to correct pricing errors at any time. Orders will only be processed once full payment is received through available payment methods on Shopify. 5. Order Confirmation & Cancellation Once an order is placed and confirmed, it cannot be cancelled or modified. We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity. In case of cancellation from our side, a refund (if applicable) will be processed according to our Refund Policy. 6. Shipping & Delivery Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances. Zunaira Zamal is not responsible for delays caused by third-party courier services. Risk of loss passes to the customer once the order is dispatched. 7. Returns, Exchanges & Refunds All returns, exchanges, and refunds are governed by our Refund Policy, which is available separately on our website. Please review it carefully before making a purchase. 8. Intellectual Property All content on this website, including but not limited to: Designs Images Text Logos Graphics is the exclusive property of Zunaira Zamal and is protected under applicable intellectual property laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited. 9. User Conduct You agree not to: Use our website for unlawful purposes. Attempt to harm, disrupt, or misuse the website. Upload or transmit any viruses or malicious code. Violation of these terms may result in immediate termination of access. 10. Limitation of Liability Zunaira Zamal shall not be liable for: Any indirect, incidental, or consequential damages arising from the use of our website or products. Any loss resulting from misuse of products or failure to follow care instructions. 11. Indemnification You agree to indemnify and hold harmless Zunaira Zamal from any claim or demand arising out of your breach of these Terms & Conditions or violation of any law. 12. Governing Law These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts. 13. Contact Information For any questions regarding these Terms & Conditions, please contact us at: Email: support@zunairazamal.com Website: www.zunairazamal.com Cash on Delivery (COD) Policy Cash on Delivery is available within Pakistan only, unless otherwise stated. Orders placed with COD are verified before dispatch. We reserve the right to cancel COD orders that fail verification. Refusal to accept a COD parcel at delivery may result in restriction or permanent suspension of COD facility for future orders. Customers are required to pay the full order amount to the courier at the time of delivery. Shipping charges (if applicable) are non-refundable for refused COD orders.